Legal
Privacy Policy
The Christmas House Shop ("we", "us", "our") respects your privacy and is committed to protecting your personal information in line with South Africa's Protection of Personal Information Act (POPIA).
Information We Collect
When you place an order, apply for a wholesale account, or contact us, we collect information such as your name, email address, phone number, delivery address, and order details. This is used solely to process and deliver your order and to respond to your enquiries.
How We Use Your Information
We use your information to fulfil orders, process payments, arrange delivery, communicate order updates, and — where you've opted in — send you occasional newsletters about new arrivals and promotions. We do not sell your personal information to third parties.
Sharing Your Information
We share information only where necessary to fulfil your order — for example, with our courier partner to deliver your package, and our payment processor to handle transactions securely.
Your Rights
You have the right to access, correct, or request deletion of your personal information at any time. To make a request, contact us at hello@thechristmashouseshop.co.za.
This policy is a general guide and does not constitute legal advice. Last updated 2026.